Shipping policy

Delivery Within the UK

We aim to deliver all UK orders within 3–5 business days from the date your order is placed.
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery status.

Next Working Day Delivery

We also offer Next Working Day Delivery within the UK for orders placed before 9:00 AM (Monday–Friday).
Orders placed after 9:00 AM or on weekends/public holidays will be processed on the next working day.

International Delivery

We offer international shipping to selected countries.
Our aim is to deliver your order within 7 - 14 working days from the date your order is placed.
Delivery times may vary depending on your location, customs clearance, and local courier services.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
Any applicable customs duties or import taxes are the responsibility of the recipient and may vary by destination.

Processing Time

All orders are processed during our standard business hours, Monday to Friday (excluding public holidays). Please allow up to 1 business day for order processing before shipment.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to high demand, courier issues, or factors beyond our control. If your order is delayed, we will notify you as soon as possible.

Contact Us

If you have any questions about your shipment or experience any issues with delivery, please contact our customer service team at info@ladybsluxebraidinghair.com.